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Working With Food Service Equipment Distributors

By Lila Bryant


Managers and owners of food outlets and restaurants know how important it is to locate the right equipment necessary to run a business. Food service equipment distributors will have almost everything a new or growing venue could possibly need to operate efficiently and effectively. They can be easily contacted to assist you with questions or concerns about the items.

Usually a salesman from the company will be assigned to your business to help you with all of your purchasing requirements. This position is usually long-term so the representative can really get to know the ins and outs of your outlet and become familiar with both your immediate and long-term needs. He will contact the right personnel such as a purchasing agent or kitchen manager in the business either in person or by phone at least once a week to ensure that all of the company's needs are met.

Sales reps would have to pay much more attention to a new or recently re-opened venue to make sure they have all the items they require for the first day. They would be only too happy to order exactly what is needed and to help make sure it is functioning properly. A helpful salesperson would have almost an automatic in if he made himself indispensable when an owner or manager needed them the most.

Food outlets require so many different types of purchases - one-time buys, capital purchases, small wares, and day-to-day items. A top salesperson will keep meticulous records of past purchases, future necessities and warranty information. He will be only too happy to invite customers to product shows and keep them updated on specials and applicable rebates to keep them happy and ordering from his company.

The varied companies carry a variety of goods but most will offer heavy kitchen appliances, lighter wares, and day-to-day usage items. Heavy kitchen needs such as steamers, broilers, coolers, fryers, prep tables, refrigeration, freezers and convection ovens may be purchased less often but they are high dollar items. A distributor salesman would have to be well versed on the qualities and capabilities of each piece offered for sale. They should have access to warranty and repair information as well as tiered levels of costs on various models.

Small wares such as pans, bowls, dishes, trash cans and beer mugs are usually quickly and easily available from food service distributors. Overnight delivery will ensure that they will arrive on time. Some items such as china and flatware need to be special ordered and can take several weeks to be delivered. If there are bar needs, items such as beer pumps, bar mats, condiment trays, pourers and blenders can be quickly obtained.

Everyday needs such as trash bags, tin foil, plastic wrap, and Styrofoam, paper and plastic supplies may become the main sales once the business gets off the ground. They can be purchased in bulk for even more savings.

Most food outlets will have a favorite distributor but will also get pricing from a wide variety of companies to assure the best quality for the most reasonable cost. Taking bids is standard in this industry and the outlet with the best reputation, quality and pricing is sure to outshine the others.




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