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The Benefits Of Telemarketing For Small Business

By Donald Gray


Businesses cannot survive without engaging in marketing strategies in an effort of boosting their sales volume. Firms or companies that are large in terms of size and establishment usually dominate the marketing platforms. This is evident through the large billboards and other advertising platforms such as adverts made for radio or television. Consequently, this has been the reason why many minor enterprises have found it difficult to penetrate certain markets. This has led to the need for telemarketing for small business in order to counter the completion from large companies.

Telemarketing involves the use of the telephone service as the marketing medium for reaching out to clients. Alternatively, telemarketing can be used as a strategy where by customers call a given company to inquire about certain products or services. This strategy gives minor entities a competitive advantage in an effort of combating monopolist strategies used by larger companies. The following are some of the benefits that small entities receive form using this marketing technique.

Most small enterprises are usually emerging companies trying to penetrate and capitalize on a particular market opportunity. Therefore, most of them usually have inadequate resources necessary in undertaking promotional or marketing activities. This technique utilizes limited finances in terms of operational overhead costs such as telephone charges and salaries for telemarketers. This helps to save money for a given enterprise that ought to be used in undertaking other activities.

Conventional marketing methods such as prospecting, whereby sales and marketing teams go to the field to convince potential customers are time consuming. Primarily this is because the sales personnel ought to drive to the desired location in an effort of accessing the targeted potential clientele. This is contrary to the telemarketing method, which allows telemarketer to call a considerable number of potential clients within a short span of time especially in the case of outbound telemarketing.

The more a company has a loyal and strong base of customers the more it succeeds in its operations. It is the target of every business to attain this level. Most small enterprises usually have this advantage due to the excellent customer care hey render to their clients. Customers are in a position to call and clarify various details or give their opinions about certain products or services. This makes them feel as part of the company.

Distance is usually a real issue for minor enterprises. Usually this results from the limited finances and resources useful in facilitating travel efforts fir the sales teams or even creating and putting up adverts in media platforms. However, the use of this strategy helps to remedy this factor by bridging the gap that is in existence in real life. Due to this effort, such enterprises are have a chance of expanding their sales territory.

Telemarketing can be used to analyze the impact a certain product makes in a certain industry. This survey helps a company to gauge the level of acceptance of a given product. Thus, they are in a position to improve on the launch or introduction of other products.

Small enterprises have an opportunity of increasing their profit margin through boosting their sales volume. Mainly this results from increased sales appointments, higher retail traffic and the opportunity to re-sell to clients who previously had their orders cancelled.




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