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How An Elevator Modernization Company Improves Service And Increases Efficiency

By Patty Goff


In some buildings, calling an elevator becomes an exercise in patience. Inaccurate timing creates lengthy waits, and an overcrowded car may be followed by two that are nearly empty. Units older than a decade may regularly experience service issues, making a timely update of existing facilities necessary to attract and retain good tenants. An elevator modernization company makes that process as efficient as possible.

Crime thrillers use crashing elevators to advance a plot, but that situation rarely happens in real life. More commonly, there is an uptick in user complaints and an increase in service requests. Making the decision to upgrade requires a substantial investment, and is based on financial forecasts as well as actual need. In most cases, the work will increase overall building value, and makes resale values higher.

Improvements are also dependent on hard operational data collected over long periods. Like employees, elevator systems are rated using certain metrics and standards. These include the levels of vibration and noise, how many seconds it takes for doors to shut, the time elapsed traveling between floors, and average passenger wait times. If the figures point to increasing inefficiency, problems may be system-wide.

Obsolescence is also a key driver of upgrades in aging high-rises. Even aging installations that still work reasonably well may not be worth the effort. Maintenance parts may be scarce, and repairs routinely delayed. Because several manufacturers have merged, some equipment and parts have been discontinued. New hardware today relies on microprocessors, which themselves are quickly superseded by faster and better chips.

Buildings older than twenty years often have systems that are beginning to deteriorate. A modernization firm analyzes all aspects of operation by conducting an assessment to determine acceleration and slowdown, the amount of vibration felt by riders, and the time it takes doors to open and close. An evaluation provides hard, objective facts rather than customer opinion based on emotion.

An assessment also prevents hidden costs from arising during construction. In order to conform to regional seismic and building codes, there may be related improvements needed to improve smoke detection systems, or aging electrical wiring. Elevators that performed satisfactorily using old forms of wiring and outdated types of backup power may not work as well when connected digitally, requiring upgrades building-wide.

Modernization involves more than increasing speed. Most new systems do not actually move faster, but give that impression due to the increased efficiency created by computerization. Like other forms of 21st century technology, new microprocessors are not only able to recognize and meet higher demand, but are also capable of learning when peak traffic occurs, and of compensating when changes in passenger loads occur.

Newer system technologies reduce operating costs by using energy more efficiently. Not only do they seem faster, but many are able to substantially reduce interior noise, eliminate unnecessary trips between floors, and respond to calls more quickly. Some are capable of changing destinations or grouping them according to requests. They improve service, build customer satisfaction, and increase the overall value of the building.




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